Jennifer Sacks

Jennifer is a member of the Salesforce Customer & Market Insights team, which focuses on amplifying insights that drive product priorities, marketing collateral and go-to-market strategy. She is also responsible for the Salesforce ideation platform, the IdeaExchange, which has delivered more than 2000+ customer-driven ideas to the Salesforce roadmap. Previous roles include designing a variety of customer enablement programs, and serving as a strategic advisor for a portfolio of 40 accounts, helping them drive adoption and success with Salesforce. Prior to Salesforce, Jennifer spent 4 years as a CRM implementation consultant, focused on helping organizations of various sizes in successfully tackling their most complex challenges with Salesforce technology.