Mark Tough

Part of the Salesforce Ecosystem for the past three years, working as a Developer, Administrator and Salesforce Evangelist in Medical Device land and then for the past two years at Copyright Agency in Sydney. Currently utilising Salesforce and Pardot to Manage nearly 20 distinct Revenue Streams for over 60,000 literary and Artistic Members – this includes a fully integrated Salesforce, Middleware & ERP Solution. Mark has had twenty-five years of experience managing and developing CRM’s as well as a background as a Telemarketing Trainer and Quality Manager. Passionate about adoption and results and proud to be part of the best, and ever evolving, CRM and Platform solution that is Salesforce.