Mira Shah

Mira is a Salesforce CRM Project / IT Project Manager with cross-industry capabilities and specialist skills in CRM, in particular Salesforce.com. Her current and previous roles include business analysis, gathering full scope project requirements, technical solution design and documentation, implementation, staff training for all levels and deployment and maintenance. She has completed a variety of challenges, including a Salesforce CRM installation, business processes, managing databases, implementation, integration with different business systems, managing and maintaining third party apps, writing and delivering Project Management information and conducting successful negotiations with external parties for CRM project completion.